Frequently Asked Questions
1. Why coconut soy wax?
Coconut soy is a mixture of coconut wax and soy wax as opposed to a pure soy wax you see commonly on the market at the moment. Although soy wax is better than paraffin, coconut is even better as it is a high yield crop and therefore much more environmentally friendly than just pure soy. Coconut soy also gives a longer cleaner burn so you get a longer burn for your money. It is 100% vegan, eco-friendly and sustainable. We love it.
2. You candles look so white and creamy - why is that?
By using the coconut soy, the colour derives from the natural white colour from coconuts. This leaves a beautiful creamy finish to our candles. Do note however, that being a natural product, the look of the finished candle can differ from candle to candle.
3. You candles smell amazing - how do you get them to smell so good?
We have tested and tested various different fragrance strengths to get the best possible scent throw for our products ensuring you get an amazing aroma every time you light your candle or melt our wax. The coconut soy wax allows for better hot and cold scent throw compared to just regular soy wax.
4. Can you personalise my items?
YES! We offer a range of ribbon, coloured reeds, wicks, tassels etc which helps in giving you a truly customised product. If there is something you would like but can't see, don't be afraid to get in touch and we will do all we can to assist you.
5. Do you cater for Special Occasions/Events i.e. weddings?
Yes we do! We can work with you to tailor our products to exceed your needs and expectations. Please just get in touch to discuss your requirements.
6. Are your products environmentally friendly?
The soy coconut blend of wax is more sustainable than just pure soy. There has been a huge increase in the demand for soy products which has lead to concerns of deforestation and the use of pesticides and fertilisers to grow the soy beans. By adding in a blend of coconut wax, which is much more sustainable and eco-friendly, we are doing our bit to reduce the amount of soy we use - which we hope to reduce down to zero with 100% coconut wax in the future! Our wax and diffuser products are 100% vegan and not tested on animals.
7. Are you going to offer Reed Diffuser refills?
The evolution of the business and the products we sell is super important to us therefore we hope to continuously expand and develop the products which we offer to you. Our first port of call after launch is to offer Reed Diffuser refills - we will be working on this right away so keep your eyes peeled. This will only be the start and we hope to expand our range further over time.